Features and Suggestions Jason Davies May 11, 2017 17:48 Updated Please comment on this article to request features or give suggestions on feature updates you'd like to see on Gladly. Related articles Bugs and Issues Online Help Center and Chat Message Board FAQs How To Invite Members to Your Online Community How To Sign Up and Complete Profile Comments 29 comments Sort by Date Votes Charlotte Franklin October 22, 2017 21:34 REALLY would love to have user-to-user private messaging. 10 Angela Wilkes January 03, 2018 20:02 First, I love the site and the simplicity of it. Thanks so much for all your hard work! I do have a few suggestions: 1) On Bulletin board, allow comments/replies to add attachments (pics, docs, etc) 2) On Documents, allow new tabs of documents to be made by admin. I'd love to have a tab called "Newsletters" to upload HOA newsletters. 3) The ability to Hide or Unpublish certain pages, such as the Online Dues. We already have that option built into our management software, so I don't want to confuse the residents. 4) The ability for admin, and maybe residents also, to download/save/print the directory. 13 Alan Schoenwald January 14, 2018 18:10 A voting function 10 Tom Kidwell May 19, 2018 11:40 A voting function for all owners as well as separate discussion board with voting for Board Members. 9 Jennifer Filipowski May 25, 2018 02:55 In the Directory: Allow for the listing of other household members (i.e., children along with ages) Include birthdates for adults as well (month and day displayed only) 3 Tom Kidwell June 05, 2018 03:50 Directory - In addition to the excellent suggestion of allowing the listing to include other household members (and birth dates for everyone), it would be extremely useful to include pets with a photo, description, etc.. Bonus points if adding a pet triggered a Pet Rules and Restrictions pop-up along with acknowledgment. The acknowledgment pop-up would also be very useful to include when rules, bylaws, etc. are accessed by users the first time. Finally, a prompt that is triggered by a user-entered insurance policy expiration date and the ability to upload proof of insurance by residents/owners. 2 Juan Carlos Gonzalez July 08, 2018 20:27 Instead of a voting option, due to the legalities, a poll feature would be more appropriate. like/dislike 10 Jani Bagheri July 12, 2018 21:12 Edited It would be nice to be able to add pictures to facilities, and for the facilities to be viewable as a separate page on the main page. This would particularly help people who are looking to buy into the neighborhood as they want to know what is available to them. A page for realtors to go to when looking to view HOA covenants for prospective buyers would also be helpful. 6 Angela Wilkes September 05, 2018 16:26 The ability to book an event from a mobile device. I've had a few residents ask for this feature. 1 Isabel Valtierrez October 18, 2018 04:00 1) In the Directory, allow for site owner to send an email to individual residents. I believe we only have the option of sending an email to everyone through the Message Board, but not to individual residents. I need to send an email with private information, and it would be nice not to have to go to my email to do this. 2) Allow for credits/dues owed to be entered into each account. I have a few residents with credits and a few with balances on their accounts, and it has been a very manual process. 3) In the payments section, also allow for emails to be sent directly to individual homeowners. 4) Cash flow report would be nice 5) Reminders that HOA dues are coming up due 6) Many of the residents have emailed me directly concerned that they did not receive a receipt after their transaction was posted. So a confirmation email would also be nice. 11 Harbours at solomons October 30, 2018 21:04 Would be great to post an Event Announcement and have members RSVP. 6 Robin Harnish November 21, 2018 18:41 Our community has a beach access gate. It would be helpful to be able to add custom attributes like Beach Key Numbers and assign them to each member. This would be useful for any shared asset where members have individual keys (beach gate, clubhouse, storage...) 2 Eric Rodriguez January 29, 2019 20:40 How can we know when a resident makes a payment? Do they get a receipt? Do we get notified via email? 3 Abbie Barfield April 01, 2019 03:32 How do I know which resident makes a payment? Is there a feature to track which homeowner/resident has or has not paid? Are there reminders I can set for when dues are coming and for when it's time to pay? 4 Rob Rusher July 18, 2019 18:47 In the Directory, when a secondary address is added to a Homeowner, the 2nd address shows up in the "Addresses List". This list should only show the address in our community. Many of our owners have their 2nd home in our community and receive USPS mail at their primary home. We keep their primary home address in the directory in case we have to send them a certified letter. Maybe add a "type" to the address table to differentiate the home address from the mailing address. 4 Rob Rusher July 18, 2019 19:24 Please add a message or alert for users of non-supported browser features. I have homeowners that still use IE. Then they complain to me that they just get a bouncing ball on the screen. I use https://modernizr.com/ 2 Marcy Crane, Business Mgr LOA July 23, 2019 16:32 Add way to email documents to the homeowners using the message board or directory. -1 Peter Nauyokas February 14, 2020 07:16 Requesting more site design controls for branding control purposes such as: - Font selection - Font sizing - Offer a handful of template designs - Offer a little bit of advance CSS control options for design controls like margins, padding, etc. (can be options from a drop down so no one has to know CSS code). 3 Peter Nauyokas February 14, 2020 07:18 Would like to be able to add social media links (Facebook, Nextdoor) in top header menu and footer sections. 2 Peter Nauyokas February 14, 2020 07:27 Edited Would like to add additional customizable pages or sections to the website such as an area to list important resource information and links (mailbox replacement company, utility companies, local school information, etc.) I can always add a document with this information but would rather have it more forward facing in the site menu/site map than buried under the documents section. 3 Peter Nauyokas February 14, 2020 07:29 Site map page and page link option for the Site footer section (optional turn on/off)? 1 Peter Nauyokas February 17, 2020 17:54 Since Gladly is now using a multi-tiered subscription based model, I think the higher tiers should offer a way for the site owner, board and/or manager roles to manage the invoicing and tracking of online due payments as well as the issuing late notices for dues via registered email account to individuals. I envision that email a template based email feature similar to the invitation email template already offered. Would you also consider the highest tier with the benefit of a single low flat rate to use for the payment convenience fees regardless of payment method (Credit, debit, e-check, ACH)? 2 William Earl April 29, 2020 14:18 Directory: we currently have the ability to add multiple roles to people. It would be nice if we had roles/tags that could be added to Addresses. This is helpful to indicate when a property is being sold (a reminder that we'll need to research new owners at some point) When a property is Rental (regardless of owner/rental person attached to it.) The ability to view these tags should be covered by the existing Role functionality. 0 Leigh Yu May 24, 2020 13:09 Message boards are challenging. Sometimes people post things that are somewhat permanent information and sometimes people post things that are transient, and so the boards get cluttered. So some feature requests: - List view for message board, sortable by date (most recent first) - Indicator for "new message", preferably since the last time a user logged in and viewed the board - An "expiration date" for messages... for example, if I want to post about trash collection this week, let me put in the expiration date so that it automatically gets removed next week - Ability to "pin" or flag messages that contain somewhat permanent information 1 Jason Overstreet September 22, 2020 00:17 Directory: There should be an option to show all address information to other homeowners, as well as each individual's option to hide pieces of their information from the general neighborhood (like phone). Just showing a name doesn't help a neighbor much. Alignment of directory information is a bit off depending on the name field. Allow for filters by Role and Street Name Adding Pets with pictures, with the ability to do an easy view of all of the pets so people can look up an owner when one's found running around. 0 Jason Overstreet September 22, 2020 00:21 Edited Calendar: Add a view that shows just a list of the events and their dates/times. Add a search function Add a permission/role setting (for Board meetings, Committee meetings, etc) 0 Jason Overstreet September 22, 2020 00:25 Photo Gallery: Allow multiple folders (People might want to create albums of different events, Pet directories, etc) Allow description/information block for each picture and album Add a permission/role setting per folder/album 0 Jason Overstreet September 22, 2020 00:34 Documents: Re-order top level documents Ability to move folders into other folders Allow description/information block for each file and folder Allow for public to view some directories (for real estate agents to find covenants or other info) Add a search function (bonus points for searching within the documents) Allow tags for documents so that they might appear in multiple 'folders' 0 Jason Overstreet September 22, 2020 00:39 Misc: Allow a custom favicon.ico for favorites and tab icons. Allow more folders/'rooms' for Message Board or Tags to allow for better organization. If more folders/'rooms' for Message board, allow permission/role settings Create a 'homes for sale' feature off the front page highlighting available homes in the neighborhood with links to realtors' pages. 0 Please sign in to leave a comment.