Features and Suggestions Jason Davies May 11, 2017 17:48 Updated Follow Please comment on this article to request features or give suggestions on feature updates you'd like to see on Gladly. Related articles Bugs and Issues Online Help Center and Chat Message Board FAQs How To Sign Up and Complete Profile How To Customize Your Community Website Comments 22 comments Sort by Date Votes Charlotte Franklin October 22, 2017 21:34 REALLY would love to have user-to-user private messaging. 12 Comment actions Permalink Angela Wilkes January 03, 2018 20:02 First, I love the site and the simplicity of it. Thanks so much for all your hard work! I do have a few suggestions: 1) On Bulletin board, allow comments/replies to add attachments (pics, docs, etc) 2) On Documents, allow new tabs of documents to be made by admin. I'd love to have a tab called "Newsletters" to upload HOA newsletters. 3) The ability to Hide or Unpublish certain pages, such as the Online Dues. We already have that option built into our management software, so I don't want to confuse the residents. 4) The ability for admin, and maybe residents also, to download/save/print the directory. 13 Comment actions Permalink Alan Schoenwald January 14, 2018 18:10 A voting function 10 Comment actions Permalink Tom Kidwell May 19, 2018 11:40 A voting function for all owners as well as separate discussion board with voting for Board Members. 8 Comment actions Permalink Jennifer Filipowski May 25, 2018 02:55 In the Directory: Allow for the listing of other household members (i.e., children along with ages) Include birthdates for adults as well (month and day displayed only) 3 Comment actions Permalink Tom Kidwell June 05, 2018 03:50 Directory - In addition to the excellent suggestion of allowing the listing to include other household members (and birth dates for everyone), it would be extremely useful to include pets with a photo, description, etc.. Bonus points if adding a pet triggered a Pet Rules and Restrictions pop-up along with acknowledgment. The acknowledgment pop-up would also be very useful to include when rules, bylaws, etc. are accessed by users the first time. Finally, a prompt that is triggered by a user-entered insurance policy expiration date and the ability to upload proof of insurance by residents/owners. 1 Comment actions Permalink Juan Carlos Gonzalez July 08, 2018 20:27 Instead of a voting option, due to the legalities, a poll feature would be more appropriate. like/dislike 9 Comment actions Permalink Jani Bagheri July 12, 2018 21:12 Edited It would be nice to be able to add pictures to facilities, and for the facilities to be viewable as a separate page on the main page. This would particularly help people who are looking to buy into the neighborhood as they want to know what is available to them. A page for realtors to go to when looking to view HOA covenants for prospective buyers would also be helpful. 4 Comment actions Permalink Angela Wilkes September 05, 2018 16:26 The ability to book an event from a mobile device. I've had a few residents ask for this feature. 1 Comment actions Permalink Isabel Valtierrez October 18, 2018 04:00 1) In the Directory, allow for site owner to send an email to individual residents. I believe we only have the option of sending an email to everyone through the Message Board, but not to individual residents. I need to send an email with private information, and it would be nice not to have to go to my email to do this. 2) Allow for credits/dues owed to be entered into each account. I have a few residents with credits and a few with balances on their accounts, and it has been a very manual process. 3) In the payments section, also allow for emails to be sent directly to individual homeowners. 4) Cash flow report would be nice 5) Reminders that HOA dues are coming up due 6) Many of the residents have emailed me directly concerned that they did not receive a receipt after their transaction was posted. So a confirmation email would also be nice. 10 Comment actions Permalink Harbours at solomons October 30, 2018 21:04 Would be great to post an Event Announcement and have members RSVP. 6 Comment actions Permalink Robin Harnish November 21, 2018 18:41 Our community has a beach access gate. It would be helpful to be able to add custom attributes like Beach Key Numbers and assign them to each member. This would be useful for any shared asset where members have individual keys (beach gate, clubhouse, storage...) 2 Comment actions Permalink Eric Rodriguez January 29, 2019 20:40 How can we know when a resident makes a payment? Do they get a receipt? Do we get notified via email? 3 Comment actions Permalink Abbie Barfield April 01, 2019 03:32 How do I know which resident makes a payment? Is there a feature to track which homeowner/resident has or has not paid? Are there reminders I can set for when dues are coming and for when it's time to pay? 4 Comment actions Permalink Rob Rusher July 18, 2019 18:47 In the Directory, when a secondary address is added to a Homeowner, the 2nd address shows up in the "Addresses List". This list should only show the address in our community. Many of our owners have their 2nd home in our community and receive USPS mail at their primary home. We keep their primary home address in the directory in case we have to send them a certified letter. Maybe add a "type" to the address table to differentiate the home address from the mailing address. 2 Comment actions Permalink Rob Rusher July 18, 2019 19:24 Please add a message or alert for users of non-supported browser features. I have homeowners that still use IE. Then they complain to me that they just get a bouncing ball on the screen. I use https://modernizr.com/ 1 Comment actions Permalink Marcy Crane, Business Mgr LOA July 23, 2019 16:32 Add way to email documents to the homeowners using the message board or directory. -1 Comment actions Permalink Peter Nauyokas February 14, 2020 07:16 Requesting more site design controls for branding control purposes such as: - Font selection - Font sizing - Offer a handful of template designs - Offer a little bit of advance CSS control options for design controls like margins, padding, etc. (can be options from a drop down so no one has to know CSS code). 2 Comment actions Permalink Peter Nauyokas February 14, 2020 07:18 Would like to be able to add social media links (Facebook, Nextdoor) in top header menu and footer sections. 2 Comment actions Permalink Peter Nauyokas February 14, 2020 07:27 Edited Would like to add additional customizable pages or sections to the website such as an area to list important resource information and links (mailbox replacement company, utility companies, local school information, etc.) I can always add a document with this information but would rather have it more forward facing in the site menu/site map than buried under the documents section. 2 Comment actions Permalink Peter Nauyokas February 14, 2020 07:29 Site map page and page link option for the Site footer section (optional turn on/off)? 1 Comment actions Permalink Peter Nauyokas February 17, 2020 17:54 Since Gladly is now using a multi-tiered subscription based model, I think the higher tiers should offer a way for the site owner, board and/or manager roles to manage the invoicing and tracking of online due payments as well as the issuing late notices for dues via registered email account to individuals. I envision that email a template based email feature similar to the invitation email template already offered. Would you also consider the highest tier with the benefit of a single low flat rate to use for the payment convenience fees regardless of payment method (Credit, debit, e-check, ACH)? 2 Comment actions Permalink Please sign in to leave a comment.